Are your wigs made of 100% human hair? YES. All of Protect Our Hair Human hair wigs are made of 100% human hair and it is Top Quality Hair (10A Raw Remy Hair) that you can be treated as your own hair.

What does Density refer to? The density refers to how thick the hair is and what density you order is really based on personal choice. The higher the density, the fuller the hair. Most women achieve a natural appearance with light to medium or medium density; however, your choice will depend on your styling preferences and individual profile.

HOW TO MEASURE WIG LENGTH?Measure from the head top to the hair ends. The curly and wavy hair is processed from straight hair, so in the same length, curly and wavy wigs will be looks shorter (depends on how deep the curl is) than straight wigs.

Which length and density suits you?

How long can I expect the wig to last? The life of your wig will depend on your use and care of it. If handled properly, it should last you about up to 2 years. If used as your main form of hair replacement and you are using daily, it is realistic to expect it to last up to 6-12 months  but with proper maintenance it can last longer.

What type of hair care products should I use? Treat this hair just as if it was your own hair.

1. Use good quality shampoo and conditioning products.

2. Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners.

3. You could use gel or hair spray to keep the curls in place, but make sure to wash your hair and not leave in these products in for a long time.

Can they be straightened, curled ?Yes you could use hair straightener or hair curler to style the virgin human hair .However, don't do it too frequently. Same as your natural hair, applying heat too frequently could dry out the hair and result in tangles.

Can I dye/color the hair? Yes. The hair can be colored. As a general rule it is easier to darken the hair than to lighten the hair.

Color? Yes Please!

Can I go swimming? You may go in swimming pools and hot tubs. It is best to wash hair right after swimming. Avoid getting hair in salt water as the salt can take all the moisture out of the hair and it will lead to tangling of the hair. Never braid your hair and go in salt water. It is best to wear it down. Add a spray in conditioner after swimming.

How to care for your hair? Wash & condition the the hair once a week.It is best to use  wide-toothed comb or detangling brush. Rinse and leave to air dry.

If I place an order today, when will I receive it? Learn more

Does the straight hair wave up when being wet? If it is silky straight, our answer is "Yes, it does". But after it is dry, the silky straight style will be back.Straight and Light Kinky textures do not wave up when wet.

What is Kinky texture and what is the difference between Kinky Straight and Straight?Kinky Straight texture is processed differently from silky texture .The process make hairs feel coarser than normal silky texture hair, but still look straight .

Do I have to wear a wig cap with the wig? No, you do not need to use any wig caps under the wig but it is recommended to prevent clips pulling on your natural hair.

Ordered a Wig? Learn about her journey here!

Shipping- At Protect Our Hair, we have a 2 Quality Check Point System before it gets to you.

Here is the POH Process of Order Fulfillment.

1. You place your order.

2. The Wig is pretreated and set to 'air out' to avoid the 'plastic smell' that can transfer from the storage container to the hair.

3. The first quality check is done. We check the wig, the clips, the headband.

4. We then cross check the curl type, length, and density to ASSURE that is the wig YOU ordered. Wigs have several variants and we want to make sure you get the one you paid for.

5. A second quality check is done by a separate person to double check the wig pattern, length, and density.

6. Once the second quality control check is complete, the wig and any additional products are packaged and shipped to you.

What does that mean for you?

That can add on 3-4 days on shipping.

Average order to delivery time with our 2 Quality Check Point System is 10-14 days.

Do we want you to start ROCKING your wig asap?

Yes!

BUT we want to do it right. We refuse to be a "What I ordered vs What I received company".

You deserve quality over rushed quantity.

The foundation is being set and we want you to KNOW when you order from Protect Our Hair, I've ordered from the best.

As the Founder of this brand, I want to assure every single touch point is efficient and you get the quality I have promised you.

With that comes a little longer wait than amazon prime :-).

Returns- Any order placed with Protect Our Hair is eligible for a refund within 14 days of delivery if wig is returned in its original sale condition. No questions asked :-). Customer is responsible for cost of return.

To return any products simply place the items you wish to return back in the box it arrived in. Tape box closed securely. Remove any old shipping labels and place your new label to box.

Want to exchange? Inquire via contact form. Will allow for certain circumstances.

For additional questions regarding our return policy or to initiate a return please send an email us at support@protectourhair.com with RETURN as the subject line